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Forum Discussion
Cannot connect to Dropbox during desktop installation
Hello,
I'm running a PC with windows 8.1. Dropbox has been running fine for years
Today I had to uninstall dropbox and when I tried to reinstall it, (after cleaning up de leftovers). I got stuck on a pretty blue logo going around after logging in while the greyed-out Dropbox icon in the taskbar reads "waiting to be linked to a dropbox account".
I've been all day uninstalling, reinstalling, doing advanced re-installation as per your instructions, etc. to no aval.
I've gone through every single post in the search results below:
Search - Dropbox Community (dropboxforum.com)
Please, don't give me the same instructions again. I am really frustrated because I have no way to work with my collaborators.
I hope you can help me.
I found the problem ...
The screen saying "Upgrade to Plus" that appears after signing in during installation, draws the attention to the offer to upgrade and I didn't realize that above that it was saying that I had reached the number of devices allowed. I had a couple of old devices, I removed them and I was able to complete the installation.
Thanks for trying to help but maybe add that situation to your list of things to try 🙂Juan
Hanna,
Like I said I read all the posts and suggestions for hours. Antivirus is disabled, firewall permissions are correct, I've even disable with the same result.
This is a real problem ...The only thing closer to a solution is in this post, go to page 6 at the bottom, but this was done with a Mac, I have a PC and I don't know how to do the same
