Forum Discussion

anonymous's avatar
anonymous
6 years ago
Solved

Dropbox folder automatically opens on startup

Dear Dropbox Community, Over the last weeks, I have noted a strange pattern with Dropbox (Version 82.4.155; Windows 10): On every Windows startup, my Dropbox folder opens automatically in the Windo...
desktop
Mac
Setting up the apps
  • Lusil's avatar
    Lusil
    6 years ago

    Thanks for checking all that for me, anonymous!

    Hmm. :thinking: Could you also try unchecking both of the boxes and see what happens then?

    If the behavior doesn't get resolved, try reinstalling the latest version of the desktop app (83.4.152) - maybe that will do the trick. 

    To do this:

    1. Make sure you've saved and quit all apps that access files in the Dropbox folder.
    2. Stop the desktop app (if needed) by selecting "Quit Dropbox".
    3. Uninstall the desktop app.
    4. When that finishes, reboot your computer to make sure the uninstall is complete.
    5. Download and install the newest version from this link. 

    If that comes to a dead end, don't hesitate to let me know the result and I'll make sure to get back to you as soon as possible. 

    Mahikhan, I just wanted to check if you're also experiencing the same behavior too? 

    Let me know!

anonymous's avatar
anonymous
6 years ago

Dear Lusil ,

thank you very much for your quick reply!

Allow me to clarify: I do want Dropbox to start upon system startup. However, I do not want Dropbox to automatically open the Dropbox folder in the Windows explorer upon startup.  Therefore, unfortunately, unchecking "Start Dropbox on system startup " does not solve the issue at hand. From my understanding Dropbox usually should not launch the Explorer upon startup - or am I missing something here?

Best wishes, again many thanks for your reply,

H

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for getting back to me, anonymous!

If you find that the desktop app is popping up every time you start your computer, could you please have a look if you have both the Start Dropbox on system startup and Open the desktop app when you start Dropbox options checked?

Let me know what you find!

  • anonymous's avatar
    anonymous
    6 years ago

    Dear @Lusil,

    thank you for your quick reply - and apologies for my delayed response.

    I do have the option "Start Dropbox on system startup" activated (because I want Dropbox to sync my files in the background once I sign on).

    I usually do not have the option "Open the desktop app when you start Dropbox" activated (because I want Dropbox to sync my files in the background once I sign on). Following up on your comment, I have switched this option on. It results in my system first opening the Windows Explorer with the Dropbox Folder and then the Dropbox App opening as well.

    Finally, I also have tried both options (Open Folder in [1] Dropbox App  and [2] Explorer). They both result in the Windows Explorer opening up automatically when I start the computer (i.e., they both produce the problem I described initially, irrespective for whether I have "Open the desktop app when you start Dropbox" activated or not-activated).

    Best wishes
    Hendrik

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