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Festered4rd5tfgvhb's avatar
Festered4rd5tfgvhb
Helpful | Level 6
10 months ago

Dropbox folder is missing from left sidebar on Windows

 

I am pretty sure there is supposed to be a drop box folder similar to the onedrive folder on the folder pane in windows explorer.  While I could pin directory to the quick access bar, its not the same.  I like having my entire directory visible from the folder pane and only have certain folders pinned to quick access.  Is this a problem with my PC?  If it is then I will just work on resetting it or something.

 

Also I don't like seeing these dropbox system files in my directory.  Can't I just delete them? It just seems out of place to have files related to the software stored on a main directory for cloud storage where user files go.

 

Edit:  I had hidden files enabled causing those system files to appear.  As far as the missing folder in explorer from google images it looks like there is indeed supposed to be one, so my PC is probably jacked up (again).  Will probably have to do a clean windows reinstall to fix that.

 

  • Looks like resetting brought back this folder in the folder pane.  After I installed it I was under the assumption that it was the way it is which would have been a deal breaker for me.  Glad it was just on my end.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Festered4rd5tfgvhb, thanks for reaching out to the Dropbox Community.

     

    Looking at the path of the folder you're in on the screenshot you sent us, I'd like to know more about the location of the actual Dropbox folder.

     

    If you open the Dropbox preferences and go to the "sync" tab, is the location of your Dropbox folder the same as the one in the path on your screenshot?

     

    Also, what do you see when you hover over the small Dropbox icon in your system tray?

     

    Let me know and we'll go from there.