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Forum Discussion
wellenreitr
2 years agoHelpful | Level 5
Dropbox Folders in Windows Explorer very slow
Hi,
my windows 11 system, my dropbox folder became super slow.
When I try to open a (sub) folder, it takes around 30 seconds to open it.
I noticed it since a couple of days, I installed Bit...
- 2 years ago
Final Update / Solution: The culprit was Apple iCloud for Windows. Process Explorer showed me iCloud Photos popping up on each folder action.
wellenreitr
Helpful | Level 5
Hi Hannah, I was not aware, that I had this option switched on.
I reinstalled with the stable version (171.4.6182). Same issue persists. I tried also to use a folder in my Windows-User folder, but it is slow as well.
Update: In Safe-Mode the folders are fast, even when Dropbox is started. I also uninstalled Bitdefender and removed a lot of things from my autostart/services, but the issue is still there.
Update2: It seems the issue is related to Explorer or an Extension. Browsing the Dropbox Path via command line or some other explorer (e.g. Total Commander) it is snappy again.
Megan
2 years agoDropbox Staff
HI wellenreitr, since this happens in a different folder outside of your Dropbox folder, then this would most likely indicate that it has something to do with the device, or the Windows OS.
The fact that your Dropbox folder is located on an external drive is also not ideal.
Do you happen to have a lot of content, in your Dropbox folder too?
- wellenreitr2 years agoHelpful | Level 5
Final Update / Solution: The culprit was Apple iCloud for Windows. Process Explorer showed me iCloud Photos popping up on each folder action.
- Waldbaer2 years agoExplorer | Level 4
Yeah, I read several threads about that and finally you found it: iCloud seemed to be the problem. I could not identify what exactly was the problem (I don't use photos on iCloud at all and on Windows only use iCloud drive very sparingly), but uninstalling and even reinstalling iCloud for Windows did the job. Thanks a lot!
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