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Forum Discussion
Dropbox for Android
Version 266.2.2
Can't even open the app, just crashes.
Can't even open the app, just crashes.
Dropbox android app stopped working on my pixel 4. The app crashes after first attempt to loging and then it will not open anymore. I tried to clear caches, uninstall, reboot and reinstall and trying to open the app with cellular data. Nothing worked.
Thanks in advance,
GerardI'm having this same issue, both on my phone and my wife's phone. Both are Pixel 5a phones. I suspect an issue with the latest Android security update that arrived just a couple days ago.
Steps already attempted:
Clear cache
Clear all data
Uninstall Dropbox app
Reinstall Dropbox app
After reinstalling logging in works, as does the request for 2FA, but at that point the app closes. Each time after that any attempt to open Dropbox just results in it closing.
- Yes I suspect it is related to the lastest Pixel security update. Same behavior on my Pixel 4
- Did that twice. I'm running it on a Pixel 4a 5g, Android 12 with the February security release.
- Yeah. The app hasn't worked for a couple weeks. I Uninstalled and tried to reinstall it. The app won't dl past 58 percent on the play store.
- I just got a new version and it didn't fix the problem. 271.1.2 For some reason the install hung at about 50% for a long time.
- Yeah I even left mine to try to install past 58 percent over night. Nothing.
Hey moderator/tech people
Fix the app!
Dropbox is a cloud-based file storage service that allows users to sync files across multiple devices. Users can access their files from any device, even if they are offline. Files stored in the cloud are automatically backed up online and can be accessed through web browsers or mobile apps.
