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MrNomad's avatar
MrNomad
Helpful | Level 5

I'm having this same issue, both on my phone and my wife's phone. Both are Pixel 5a phones. I suspect an issue with the latest Android security update that arrived just a couple days ago.

 

Steps already attempted:

Clear cache

Clear all data

Uninstall Dropbox app

Reinstall Dropbox app

 

After reinstalling logging in works, as does the request for 2FA, but at that point the app closes. Each time after that any attempt to open Dropbox just results in it closing. 

gamorofi7's avatar
gamorofi7
Explorer | Level 4
3 years ago
Yes I suspect it is related to the lastest Pixel security update. Same behavior on my Pixel 4
  • tjsainsb's avatar
    tjsainsb
    New member | Level 2
    3 years ago

    Dropbox is crashing on my Pixel 3a after the Android 12 update.  I've tried clearing cache and storage, uninstalling, restarting and reinstalling.

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