Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
3 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
desktop
Install
Mac
Notifications
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey nuce60, thanks for reaching out to us about this.

 

I moved your post to this thread, which is relevant to your issue.

 

Can I send you an email, so we can investigate a bit further?

nuce60's avatar
nuce60
Helpful | Level 5
3 years ago

Hi there yes you can!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi nuce60! 

     

    I’ve logged a ticket for you instead, so that we can look into this further. 

     

    Please reply back to me, when you’ve got some free time.

    • David F.61's avatar
      David F.61
      Helpful | Level 7
      3 years ago

      Didn't see a way to open a ticket myself, so thanks for doing that. I'm seeing this on two different Macs using the same account.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey David F.61, my colleague Nancy has actually reached out via email to a different user.

         

        Can you check Megan's reply to you here and get back to us with the info she requested?

    • nuce60's avatar
      nuce60
      Helpful | Level 5
      3 years ago

      Hi Nancy,

       

      Thanks so whats the ticket for??

      • David F.61's avatar
        David F.61
        Helpful | Level 7
        3 years ago

        I did restart and I still see the red warning and the request to update. Here's a screen grab.

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