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Forum Discussion
Dropbox freezes and crashes my file explorer.
Hello,
I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
I started having the same issue 3 days ago. I read this entire thread and uninstalled and did the advance reinstall deleted the registry folders and the dropbox folders from the 3 locations. Even if I quit the Dropbox app (bottom right corner and quit) the folder just loads forever within windows explorer. I can, in fact, open files from within programs.
Any other suggestions to solve this issue?
Walter
Dropbox Staff
Dropbox StaffHi all, thank you for your reports so far.
For anyone who's affected by this issue, could you try the following steps and let us know if they helped improve matters?
1. Quit and re-launch the Dropbox desktop app after rebooting your computer.
2. Sign out from your account and then back in via the app's preferences.
3. Quit or (temporarily) uninstall any 3rd party apps that might be monitoring, syncing or backing up your files.
If the issue persists after these steps, you can try a simple reinstall at first and an advanced one as outlined here, if needed.
Keep us posted please!
