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Forum Discussion
Charlotte L.
10 years agoNew member | Level 2
Dropbox icon keeps disappearing from system tray.
I have Windows 8.1 and use classic shell. The Dropbox icon keeps disappearing from the system tray. I followed the instructions for keeping icons in the system tray, but it does not work. I use the o...
- 8 years ago
I solved my problem by re-installing dropbox app found on this link:
https://help.dropbox.com/desktop-web/uninstall-dropbox
I found a link "download the dropbox app" and installed it on top of the existing installation and everything is now working fine again.
Charlotte L.
New member | Level 2
I wrote the initial problem and couldn't get it fixed. So I decided to work at getting the answer as it was really upsetting me.
Here are the steps to follow:
The small white arrow in the System Tray indicates that some icons are hidden. If the arrow is missing, that means that all application icons are shown.
If the small white arrow is not in the System Tray, follow these steps:
1. Right-click the System Tray > Properties.
2. Under the Taskbar tab, click Customize.
3. UNCHECK Always Show All Icons. Now the small white arrow will appear in the System Tray.
4. Click OK twice.
5. Now launch www. Dropbox.com.
6. The Dropbox icon will appear in the System Tray!!!! (Now we need to keep it there.)
7. Right-click the System Tray > Properties.
8. Under the Taskbar tab, click Customize.
9. In the list of applications, locate the Dropbox application. Click Show Icon and Notifications.
10. Click OK twice.
11. The Dropbox icon still appears in the System Tray.
12. Close the Dropbox website.
13. The Dropbox icon is still there!!
I hope I remembered all the steps. Good luck!
Florria B C.
7 years agoNew member | Level 2
thank you so much that help
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
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