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Forum Discussion

Charlotte L.'s avatar
Charlotte L.
New member | Level 2
10 years ago

Dropbox icon keeps disappearing from system tray.

I have Windows 8.1 and use classic shell. The Dropbox icon keeps disappearing from the system tray. I followed the instructions for keeping icons in the system tray, but it does not work. I use the o...
Desktop
Setting up the apps
  • dondj's avatar
    dondj
    8 years ago

    I solved my problem by re-installing dropbox app found on this link:

    https://help.dropbox.com/desktop-web/uninstall-dropbox

     I found a link "download the dropbox app" and installed it on top of the existing installation and everything is now working fine again.

     

Monika B.2's avatar
Monika B.2
New member | Level 1
9 years ago

Charlotte L., thank you for your steps but they do not work for me on Windows 10.  I also have no system tray icon, and dropbox is not syncing, as with Tom F.  Dropbox.com indicates that the last sync on this computer was 2 weeks ago.

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