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Forum Discussion

Charlotte L.'s avatar
Charlotte L.
New member | Level 2
10 years ago

Dropbox icon keeps disappearing from system tray.

I have Windows 8.1 and use classic shell. The Dropbox icon keeps disappearing from the system tray. I followed the instructions for keeping icons in the system tray, but it does not work. I use the o...
Desktop
Setting up the apps
  • dondj's avatar
    dondj
    8 years ago

    I solved my problem by re-installing dropbox app found on this link:

    https://help.dropbox.com/desktop-web/uninstall-dropbox

     I found a link "download the dropbox app" and installed it on top of the existing installation and everything is now working fine again.

     

Bob M.36's avatar
Bob M.36
New member | Level 1
9 years ago

Once you have Dropbox reinstalled and the icon is back in the system tray, right-click on the icon.  Then left-click on the settings "gear" icon in the upper right hand corner.  A menu will drop down and the third item down in the list is "Pause Syncing".  To keep Dropbox automatically re-loading in your system tray at startup, left-click on "Preferences", then in the popup box that appears, check the option that says "Start Dropbox on system startup".  That has been working for me.

Bob M.

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