Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

TrudyD1474's avatar
TrudyD1474
Explorer | Level 4
3 years ago
Solved

Dropbox Icon not working. Doesn't show preferences or any other topics

Recently I wanted to modify the files I'm syncing to my hard drive.  I have a laptop with Windows 11.  I've been adjusting my display because I have vision difficulties.  I've taken the display back ...
  • Jay's avatar
    3 years ago

    Hi TrudyD1474, thanks for bringing this to our attention.

     

    It's possible that putting the display at a specific resolution or zoom could result in the Dropbox desktop application not appearing as it would normally.

     

    Could you try using Ctrl+Click on the Dropbox icon in the system tray itself? This will get you to the preferences for the app.

     

    Keep me updated with any progress!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!