You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
SparshMittal
2 years agoExplorer | Level 3
Dropbox installer downloading too slowly
For few days, dropbox was too slow in syncing files, so I thought of reinstalling my dropbox app on the desktop. I have 500MB download bandwidth and windows OS. I uninstalled by going to Apps and .....
- 2 years ago
Hi SparshMittal, welcome to our Community!
Have you tried rebooting your device?
Also, if I were you, I'd try to download the app using the offline installer from this link.
Can you give this one a go, and let me know of the results? Thanks!
SparshMittal
Explorer | Level 3
I tried downloading offline installer (64bit) and even that download is too slow (<5KB and failing).
I guess, today, there may be some download/bandwidth issue at your end.
I will try tomorrow and update you.
Megan
2 years agoDropbox Staff
Hi SparshMittal, our status page reports that all our platforms are operational at the moment.
Do you have a different WiFi connection, that you could try just so we can rule that possibility out? Also is it possible that you have an antivirus or other type of security program blocking Dropbox from connecting to our servers?
Can you try to temporarily disable any, to see if the behavior changes?
If you could give it another go, and update me that'd be amazing, thanks!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!