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Forum Discussion

01SK1975's avatar
01SK1975
Explorer | Level 3
8 months ago

Can't install Dropbox on Win 11 Pro - "download failed" error

After reinstalling my computer, same hard- and software, I can't install Dropbox. Tried all solitions, automatic and manual, without firewall, etc., to no avail.

 

Says it confirms the downloading failed. What so ever that means!

 

  • I had the same problem and using the offline installer worked 👍

    • 01SK1975's avatar
      01SK1975
      Explorer | Level 3

      Yes, with same error.

       

      "Confirmation that the downloaded file failed" ... probable it didn't download properly. The installationfile does so though.

    • 01SK1975's avatar
      01SK1975
      Explorer | Level 3

      Tried using a different browser, first one was Edge. Now trying Brave it keeps waiting for download and retrying, until it also fails.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the update, 01SK1975.

         

        Hmm, can you try another browser, like Firefox or Chrome and let me know what you see with those?

    • TWOcvfan's avatar
      TWOcvfan
      New member | Level 2

      I had the same problem and using the offline installer worked 👍

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