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Forum Discussion

Axiom2018's avatar
Axiom2018
Helpful | Level 6
7 years ago

Dropbox is compatible with Ext4 but doesn't recognize ext4 drive?

So, like most Linux users, I've gotten the message about needing to upgrade to an ext4 drive. I had an extra drive in my machine with nothing on it so I formatted it to ext4. I rebooted then went int...
Desktop
Linux
Setting up the apps
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there Axiom2018 - sorry to hear about this.

 

If you have formatted your drive to be ext4 you shouldn't be getting this message.  Note that if you received a notification and you are running ext4, it may be because you are also running ecryptfs. Ecrypfts is not supported. 

 

Could this be the reason behind this? 

Axiom2018's avatar
Axiom2018
Helpful | Level 6
7 years ago

Hi.

 

No, ecrypt is not running, it's actually not even installed.  Here's the df -Th output

 

/dev/sdb1      ext4      459G   70M  435G   1% /media/daryl/storage500GB

 

I read somewhere here about having it on the same drive as / , is that correct? If so, I'm not going to format my system just to use dropbox.

I also checked and removed an old install from 2 years ago thinking it could have been that machine (not likely in my mind since the app wouldn't let me select the drive in my current machine but who knows) and still have the same issue.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Thanks for the update Axiom2018!

     

    Have you tried installing our software normally and then point the Dropbox folder to the drive you'll be using ( the ext4 )?  If so, are you still getting this message? 

     

    Also, could you please verify that your device's setup is meeting our minimum requirements and that it's actually supported? 

    • Axiom2018's avatar
      Axiom2018
      Helpful | Level 6
      7 years ago

      Hi Walter

       

      The software is currently working and has for years on the same set up.  Only issue is with the ext4 drive

       

      GTK2-engines 2.20.2-3

      Glib 2.42

      Libnotify 0.7.6-2

      Libappindicator 0.4.92-3.1 (latest version)

      Nautilus 3.14.1-2

      Dropbox 2015.10.28

       

      /home/XXXXXXXXX# cat /proc/version
      Linux version 3.16.0-4-amd64 (debian-kernel@lists.debian.org) (gcc version 4.8.4 (Debian 4.8.4-1) ) #1 SMP Debian 3.16.51-3 (2017-12-13)

      • Axiom2018's avatar
        Axiom2018
        Helpful | Level 6
        7 years ago

        Ok, I did uninstall and reinstall the software with a fresh download from the site. I went in to change the location and same issue

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