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Forum Discussion

Jugoslav's avatar
Jugoslav
Helpful | Level 5
3 years ago

Dropbox not working on new Android phone

Hello, I just switched to second phone after first one didn't support DropBox now another new phone does not opening DropBox app.  This is what is happened on both phones, after installation of Drop...
Android
Mobile
Jugoslav's avatar
Jugoslav
Helpful | Level 5
Since I'm switched to new Android phone, not even last generation, my Drop Box app stop working. Can't login anymore.
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Jugoslav, welcome to our Community! 

 

Do you get any specific errors when trying to access the mobile app on your phone? 

 

Let me know if you're able to log into your account on the web too. 

 

Keep me posted, and we'll take it from there.

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