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Dropbox on Mac stuck syncing indefinitely for days.
The Dropbox icon in my menu bar has shown the syncing icon for days. I've tried restarting the app as well as restarting my computer. When Dropbox starts up, it says "Syncing 2 files..." for a little...
Megan
Dropbox Staff
Dropbox StaffHey there, sfsam, happy Monday!
Also, you did an amazing job troubleshooting this on your end, well done!
You mentioned you're using File Provider for a while now, so is it safe to assume that the app hasn't been stuck "syncing" content ever since this migration happened?
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
Also can you try these steps here to fix your hardlinks and permissions and let me know how that goes, please.
Keep me posted!
Hi Megan,
I've had File Provider working for many months. The syncing issue I'm reporting started several days ago. The icons in the Dropbox folder are all green circles with the white checkmark.
I did the 'Fix hardlinks' button and it reported that it worked. But the syncing issue persists. I then did the 'Fix permissions' button and it reported that it was unable to fix permissions. I restarted Dropbox after each button. As before, it says 'Syncing 2 files...' for a minute or so and then changes to just 'Syncing...'. The menu bar icon has the syncing badge.
- Nancy
Hope you don’t mind if I jump in, sfsam. Have you already tried reinstalling the Dropbox app, as well?
If not, can you also give it a go and let me know about any updates?
Hi Nancy,
Yes, I tried that. Same result: "Syncing 2 files" at first and then indefinitely "Syncing..." indefinitely.
v214.3.5170
