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Forum Discussion
giobertelli
12 months agoExplorer | Level 3
Dropbox on macOS is using too much RAM while just sitting idle
I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app upload...
Megan
Dropbox Staff
Hey there, giobertelli, let's jump right into this!
Do you use the new File Provider version for Dropbox where your Dropbox folder is located in ~/Library/CloudStorage?
If you locate your Dropbox folder, and then select Get Info, how many files do you see in said folder?
I'd also suggest you take a look at this Help Center article.
Let me know more, and we'll take it from there!
giobertelli
12 months agoExplorer | Level 3
Thanks for the help page, but I had already checked it.
I'm nowhere near that 300000 file amount, also because I'm on a free account.
About the Dropbox folder in ~/Library/CloudStorage:
298.409.100 bytes (298,7 MB on disk), 136 items
Current Dropbox RAM usage: 363,6 MBs... It's currently the highest RAM user on my PC at the moment.
- Walter12 months agoDropbox Staff
Hey giobertelli - sorry to jump in here, but did you reboot your computer since you first noticed this?
- giobertelli12 months agoExplorer | Level 3Hello, I’ve rebooted the Mac and it still using more than 300MBs of RAM
- Nancy12 months agoDropbox Staff
Hi from me as well, giobertelli! Out of curiosity, did you see an increased CPU usage by Dropbox, after your desktop app was updated to Dropbox for macOS on File Provider (when your local Dropbox folder was moved under ~/Library/CloudStorage basically)?
Can you also clarify what’s the current syncing status of your Dropbox app?
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