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Forum Discussion

giobertelli's avatar
giobertelli
Explorer | Level 3
12 months ago

Dropbox on macOS is using too much RAM while just sitting idle

  I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app upload...
Desktop
Mac
giobertelli's avatar
giobertelli
Explorer | Level 3

Thanks for the help page, but I had already checked it.

I'm nowhere near that 300000 file amount, also because I'm on a free account.

 

About the Dropbox folder in ~/Library/CloudStorage:

298.409.100 bytes (298,7 MB on disk), 136 items

 

Current Dropbox RAM usage: 363,6 MBs... It's currently the highest RAM user on my PC at the moment.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hey giobertelli - sorry to jump in here, but did you reboot your computer since you first noticed this?

  • giobertelli's avatar
    giobertelli
    Explorer | Level 3
    12 months ago
    Hello, I’ve rebooted the Mac and it still using more than 300MBs of RAM
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hi from me as well, giobertelli! Out of curiosity, did you see an increased CPU usage by Dropbox, after your desktop app was updated to Dropbox for macOS on File Provider (when your local Dropbox folder was moved under ~/Library/CloudStorage basically)?

       

      Can you also clarify what’s the current syncing status of your Dropbox app?

      • giobertelli's avatar
        giobertelli
        Explorer | Level 3
        12 months ago

        Hello, no I've not noticed any CPU usage problem. In Activity Monitor it's currently using 0,2% of CPU, with a CPU time of 14,83 (I rebooted around an hour ago). RAM usage is still more than 300 MBs as it was in the last days. Don't know about the files being moved Library/CloudStorage as I've restarted using macOS after a few years on Windows only a month ago, so when I installed Dropbox files were already in Library/CloudStorage AFAIK.

         

        Since I logged in a month ago and I only have a Basic account the files are currently saved on my hard disk space and have been synced a month ago. So the app is supposedly using that much RAM by just sitting idle.

         

        Btw, please reconsider the Basic plan as being a local only service on desktop instead of giving access to files on demand! What's the purpose of having a cloud space if I have to keep files on my hard drive? 😅

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