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Forum Discussion

thie's avatar
thie
Helpful | Level 5
4 years ago

Dropbox tray icon menu

Since upgrading my desktop last month to Ubuntu 21.10 with Gnome 40.4 on X11 the Dropbox menu no longer pops up  when I click the tray icon. The icon does get 'selected' when I hover the mouse over it.

My files are being synced just fine, so it is not a big deal since I can use the command-line if I would need to e.g. temporarily stop syncing. Still, I am wondering if more people have run into this issue. I have tried a few other Gnome extensions (like Topicons) while disabling the standard Ubuntu Appindicators, but to no avail. Reinstalling dropbox also made no difference.

My Dell laptop (Ubuntu 21.10/Gnome 40.4/Wayland) has exactly the same issue.

On the Lenovo laptop of my wife (Ubuntu 21.10/Gnome 40.4/Wayland) the popup menu does show up.

Does anybody have any idea?

  • This is how I can 'activate' the popup menu: first I double-click the Dropbox tray icon. After that it will pop up, whether I click left or right. Until I have done that, the menu does NOT appear on a left or right click.

    Anyway, this is a simple workaround for a strange problem.

  • thie's avatar
    thie
    Helpful | Level 5

    Very odd, after some more clicking different mouse buttons at different positions within the icon a popup menu now shows on the desktop! It does have a different style (font, background color) than the popup menus from other icons in the tray area though.

    However, after logging out and in again, the old situation (popup menu not showing) is restored.

  • thie's avatar
    thie
    Helpful | Level 5

    Well, I got it sorted, sort off. Initally it does not work, but after some random left- and right and simultaneous clicking multiple times, all of a sudden the menu pops up and from there on it just work then you click it.

    Very odd nevertheless...

  • thie's avatar
    thie
    Helpful | Level 5

    This is how I can 'activate' the popup menu: first I double-click the Dropbox tray icon. After that it will pop up, whether I click left or right. Until I have done that, the menu does NOT appear on a left or right click.

    Anyway, this is a simple workaround for a strange problem.

  • KSM83's avatar
    KSM83
    New member | Level 2

    I had the same problem but solved it.

    I use Ubuntu 22.04.2 LTS.

    1. Go to SETUP

    2. Go to accessibility menu

    3. Always show accessibility menu activate

    Then the top tray icon will be activated.