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nielsvb's avatar
nielsvb
Helpful | Level 5
8 years ago

Dropbox won't start on my Windows 10 computer

I noticed that the dropbox icon was not in my apps tray, so I tried to start it manually, clicking the icon on my desktop. Nothing happens - win 10 task manager shows that it starts, but the program ...
Desktop
Setting up the apps
  • Mark's avatar
    Mark
    8 years ago
    I would do all of that yes.

    Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer.

    Try a reinstall from www.dropbox.com/downloading
nielsvb's avatar
nielsvb
Helpful | Level 5

it gets weirder....

I decide to uninstall anyway - since that's the best advice I can find on this issue - but now windows 10 won't let me uninstall dropbox!

 

So I cannot start it, I cannot use it, I cannot uninstall it .... what the heck do i do now? Remove all links to dropbox in the register?

 

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
I would do all of that yes.

Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer.

Try a reinstall from www.dropbox.com/downloading
  • nielsvb's avatar
    nielsvb
    Helpful | Level 5
    8 years ago

    Just did a re-install. Seems to work fine now (got a scare because 2 days of work seemed gone, but are in 'conflicted files'...)

  • Deanso's avatar
    Deanso
    Helpful | Level 6
    8 years ago

    I have the same problem, also on Windows 10.  I can't uninstall it.  I can't reinstall it even with the offline installer.  How do I remove Dropbox from the registry easily so I can reinstall it?  Thanks

    • nielsvb's avatar
      nielsvb
      Helpful | Level 5
      8 years ago

      Hi Deanso, I didn't bother cleaning the registry, just did a clean install and it worked fine again. Sorry, can't help you with your situation.

      • Deanso's avatar
        Deanso
        Helpful | Level 6
        8 years ago

        Thanks for answering :-)  I can't deinstall it and I can't reinstall it either.  Any ideas?

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