You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kmnyc's avatar
kmnyc
New member | Level 2
7 months ago

Error 500 when trying to access the Dropbox website

Unable to access dropbox website or my files - keep getting this message : Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check o...
Error Messages
Web
  • Rich's avatar
    Rich
    7 months ago

    The issue seems to have been resolved and the website is accessible once again.

     

     

tcraigen's avatar
tcraigen
New member | Level 2

My whole department is only getting the Error (500) page on dropbox when we try to do anything today. Whether it is uploading, logging in, or clicking old share links, all we get is the Error page...

ST-Nate's avatar
ST-Nate
New member | Level 2
7 months ago

Same for us. Hopefully resolved soon.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!