You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kmnyc's avatar
kmnyc
New member | Level 2
7 months ago

Error 500 when trying to access the Dropbox website

Unable to access dropbox website or my files - keep getting this message : Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check o...
Error Messages
Web
  • Rich's avatar
    Rich
    7 months ago

    The issue seems to have been resolved and the website is accessible once again.

     

     

Ckrockenberger's avatar
Ckrockenberger
Explorer | Level 4
7 months ago

This morning, I attempted to login to the Dropbox browser home page. Currently receiving an "Error 500" message. Restarted my computer, attempted multiple browsers (Chrome / Edge), hopped on my cell network, and asked coworkers to try and login, nothing from any of those angles. Anyone else having this issue? Thank you!

 

  • Ruan1's avatar
    Ruan1
    New member | Level 2
    7 months ago

    I have the same error, it must be something temporary, I hope the technicians start to solve this problem.

     

    Regards

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!