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kanderson's avatar
kanderson
New member | Level 2
5 years ago

Error String: PermissionError: [WinError 5] Access is denied: 'C:\\Users\\username'

Hello, I am getting this error message upon trying to start dropbox on a users computer. The user's username changed and the dropbox installation is pointing to the old username. Dropbox was not inst...
Desktop
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Setting up the apps
  • Walter's avatar
    Walter
    5 years ago

    In that case, you may need to perform a clean, advanced re-install mfinn.

     

    Keep us posted and have a lovely weekend ahead! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for keeping us in the loop mfinn; I'm glad to hear it's sorted now.

 

Should you ever come up with another Dropbox question, please let us know!

 

Cheers! 

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