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sydunipete's avatar
sydunipete
New member | Level 2
8 years ago

Expired Certificate Error?(SSL security error)

Hello, My website links to some files I have stored in DropBox using the public URL feature. Today I am getting an SSL security error. Certificate details shows the *.dropbox.com certificate has expi...
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  • Mark's avatar
    Mark
    8 years ago
    You'll need to log a ticket to get a response, however, I suspect the issue is relating to (what looks like) an issue to do with public link certificates.
Prue's avatar
Prue
New member | Level 2
8 years ago

I store numerous photos in my public folder and inserted them on webpage. Now all of them are crossed out.

 

Their links starts with https://dl.dropboxusercontent.com/

 

I used to inserted these images by 'copy public link' and attach link on image inesert function, then these photos will show up without any problem.

 

Now none of them shows properly. Even when I paste their link on a brower, it will show up that "https://dl.dropboxusercontent.com/" this website is not certified and not allow me to continue viewing it.

 

On chrom, it says:

"Your connection is not private

Attackers might be trying to steal your information from dl.dropboxusercontent.com (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID
Automatically report details of possible security incidents to Google. Privacy policy"

 

On Microsoft Edge, it says:

"Certificate error: Navigation blocked
There’s a problem with this website’s security certificate
This might mean that someone’s trying to fool you or steal any info you send to the server. You should close this site immediately."

 

Could some one in the Dropbox team pass on this message and reinstate the certification?

 

Thank you very much.

  • Prue's avatar
    Prue
    New member | Level 2
    8 years ago

    Hi, I just found out that the public link of images in public folders stop working yesterday.

     

    The public link start with: https://dl.dropboxusercontent.com/u/

     

    All images I inserted on the webpages are using public links provided by dropbox and now all of them are crossed out.

     

    If I paste the link on google chrome then click 'enter', it will show a message as below:

     

    Your connection is not private

    Attackers might be trying to steal your information from dl.dropboxusercontent.com (for example, passwords, messages, or credit cards).

    NET::ERR_CERT_COMMON_NAME_INVALID
    Automatically report details of possible security incidents to Google. Privacy policy
     
    Or on Microsoft Edge:
     

    Certificate error: Navigation blocked
    There’s a problem with this website’s security certificate
    This might mean that someone’s trying to fool you or steal any info you send to the server. You should close this site immediately.
     

    Can anyone pass on this message to the admin team and reinstate the certification?
     
    Thank you very much!

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