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sydunipete's avatar
sydunipete
New member | Level 2
8 years ago

Expired Certificate Error?(SSL security error)

Hello, My website links to some files I have stored in DropBox using the public URL feature. Today I am getting an SSL security error. Certificate details shows the *.dropbox.com certificate has expi...
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  • Mark's avatar
    Mark
    8 years ago
    You'll need to log a ticket to get a response, however, I suspect the issue is relating to (what looks like) an issue to do with public link certificates.
stomick's avatar
stomick
Explorer | Level 3

Hi all,

I use a HTML signature for my email, with an embedded link to my logo stored in my Dropbox account.

This morning the link stopped working, and my email signature shows the 'missing image' icon (on Mac, a blue square frame with a '?' in the centre).

My logo image is still in the same location in my Dropbox filing.

Entering the link address into a browser shows my logo image.

The issue persists over every internet connection I have tried, and on different devices (Mac OS and iOS). No software has been updated since this was last working either.

 

I did some Googling and discovered other examples of embedded links to Dropbox images on the web whicah are also failing. For example this site which is a tutorial for embedding Dropbox images and uses an example of an embedded image which is now not appearing on the web page, despite being visible if the address for the image is entered directly into a browser address bar.

 

Has something just changed with the way Dropbox deals with image links?

 

Thanks in advance for any help!

stomick's avatar
stomick
Explorer | Level 3
8 years ago
Update: The issue appears to have resolved itself for my email signature and the embedded images I found missing on the web...
I suspect the same issue was the problem for langshipley with the forum post "Public images not loading in my browser".
Any comment from Dropbox?
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    You'll need to log a ticket to get a response, however, I suspect the issue is relating to (what looks like) an issue to do with public link certificates.

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