You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
File size zero bytes for online-only files on Apple M3 (Silicon)
I need to see file size in my Dropbox folder in my Mac. I just moved to a new Mac with M3 Pro (Silicon) processor and for online-only files it shows zero bytes. On my intel processor Mac I see the fi...
All done 🙂
Had to grant some permissions (full disk) to DB in Mac. Unlinked DB and then started over and let it choose the default path. It did go to Library/Cloud Storage and now all works fine. Thanks!
Megan
Dropbox Staff
Dropbox StaffHi andy011, welcome to our Community!
On your new Mac, do you have the new File Provider update, where the Dropbox folder must be located in ~/Library/CloudStorage?
If you could also let me know the OS you're using with your Mac, that'd be amazing.
Can you hover your mouse over the little Dropbox icon on your menu bar, next to your WiFi, and check the version of the app that you're using there?
Let me know more!
Megan, you seem like a nice person! Can you help me? I'm having the same problem as andy011 (new MacBook Air w/M3 chip), and I'm not techy enough to understand the solution he wrote above. Can you please lead me through the steps of fixing this problem so my Dropbox files don't all show up as zero bytes, as they currently do? I tried the "Fix permissions" procedure above, but it didn't work.
I'm trying to upload all my Dropbox photos to my Nixplay (digital photo frame) account, but Nixplay won't allow me to upload files with zero bytes!
