You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
acanestrelli
2 months agoExplorer | Level 4
Files and folder located inside the Dropbox folder located in D are very slow to open.
Dear all,
I have Windows 11, latest Dropbox professional version (University of Florida) installed. Files and folder located inside the Dropbox folder located in D are very slow to open. Files in C and D drive outside the dropbox folder open fast. This tells me hard drives are fine, it is the Dropbox folder the issue. If I move big or small files from D:\UFL Dropbox\ into D:\ they are very very fast to open. When I move them back, very slow to open. This speed issue also occurs when I pause Dropbox or I quit it entirely. Any suggestions?
- MeganDropbox Staff
Hey acanestrelli, let's jump right into this!
It's rather odd that this behavior is present even when you pause or quit our app.
Normally, had this been Dropbox-related, then the issue would pause the moment you stop our app. Would you mind clarifying the Dropbox version you're using on your end?
When did this start happening?
Let me know more, and we'll take it from there!
- acanestrelliExplorer | Level 4
I am using v210.4.4854. Issue started about 1 year ago. I am su full of it. Please help.
- MeganDropbox Staff
Hey acanestrelli, it might sound trivial but have you tried performing an advanced reinstall by any chance?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!