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Forum Discussion

pixelcrash's avatar
pixelcrash
Explorer | Level 3
2 months ago

Files keep disappearing from my Dropbox folder on Mac

I am using Mac OS 14.6.1 with Dropbox 210.3.4768  My dropbox is constantly removing folders from my Mac. I have selective sync activated and I want only some folder to be on my local machine. I up...
Desktop
Mac
pixelcrash's avatar
pixelcrash
Explorer | Level 3

Now I have in my MAC Folder the following

/Users/username/Library/CloudStorage/Dropbox

and
/Users/username/Library/CloudStorage/Dropbox\ \(16.10.24\ 16:22\)

The Dropbox Folder is empty and the newly created folder has my Dropbox Folder 

has all my old data but is not linked to the Dropbox APP

 

Is this some kind of bad joke? 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for bringing this to our attention, pixelcrash.

 

When the files disappear, are they gone from your Dropbox folder completely, or are they turned to 0 bytes (online-only)?

 

If they're completely gone, are they gone from your account on the website as well?

 

Also, what's the sync status of the app, when hovering over the Dropbox icon in your menu bar?

 

Let me know and we'll go from there.

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