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Forum Discussion
I get an error while starting Dropbox in Ubuntu 22.04.
Hi
I have always used Dropbox on this version of Ubuntu and have never had any problems, but this time I do have errors when starting the service.
I downloaded the .deb from their official website and installed it using apt.
https://www.dropbox.com/install-linux?_tk=install_view
sudo apt install ./dropbox_2020.03.04_amd64.debAfter I run dropbox start -i and it shows thoses errors:
gonzalesc@pucco-hp:~$ dropbox start -i Starting Dropbox...dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/cryptography.hazmat.bindings._openssl.abi3.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/cryptography.hazmat.bindings._padding.abi3.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/apex._apex.abi3.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/google._upb._message.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/tornado.speedups.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/PyQt5.QtCore.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/PyQt5.sip.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/PyQt5.QtGui.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/PyQt5.QtWidgets.so' dropbox: load fq extension '/home/gonzalesc/.dropbox-dist/dropbox-lnx.x86_64-212.4.5767/PyQt5.QtDBus.so' Done!
Then it sends me to Chrome to link the dropbox with my desktop and it seems to do that fine, but the Dropbox service never finishes initializing, it stays frozen in the "starting" state.
Searching for information I followed these steps but the results were the same, that is, I got the same errors.
https://help.dropbox.com/installs/advanced-reinstall
I have installed these packages:
python3 v3.10.6
python3-gpg v1.16
equivs v2.3.1
PD: An unimportant fact but I mention it to give all the necessary information is that, when I installed the .deb, a Dropbox repository was added to my source-list but with an unverified key, so I had to verify it using a simple doc and the warning no longer appears when running apt update.
- Nancy
Dropbox Staff
Hey gonzalesc, thanks for posting here.
From what I can see in our system, you’ve already logged a ticket about this with our support team.
They’ll look into your request as soon as possible and get back to you (I’ve left them an internal note too on your behalf).
Let me know if you need something else, though.
