Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Brenda S.11's avatar
Brenda S.11
New member | Level 1
10 years ago
Solved

Getting Dropbox back in my Finder Favorites after upgrading my Mac software

There was a Dropbox icon in my Finder Favorites that I could simply drag my files to. I upgraded my Mac software to the latest version. My Dropbox is gone from Finder Favorites and now I am not sure how to get my files into Dropbox. I just want to get Dropbox back into my Finder Favorites

  • Lissa F.'s avatar
    Lissa F.
    New member | Level 1

    I found the explanation here very helpful and resolved my issue in seconds. Thanks so much.

     

  • Alice H.2's avatar
    Alice H.2
    New member | Level 1

    Helpful information and resolved my issue....key is to find the DB folder not the application icon. Thanks!!!

  • Sylvia L.2's avatar
    Sylvia L.2
    New member | Level 2

    Very helpful and, I thought, very clear.  Thanks so much!

    For those who have "lost" their dropbox folder, just use the spotlight search (i.e. the magnifying glass icon at the right hand side of the bar at the top of your screen) to search "dropbox" and your dropbox folder will show up in the finder.  You can drag and drop it from there.

  • Donna I.'s avatar
    Donna I.
    New member | Level 1

    The solution worked for me. I upgraded to El Capitan a few days ago. I just fixed it using Robert's solution. First, the problem may be you are not noticing that the Dropbox icon is now at the top of the finder window to the left of the search bar after the upgrade. I personally didn't want it there. So I did a search for "Dropbox", my Dropbox folder came up and I dragged it onto the sidebar. To be sure, I closed Finder and it was still there.

  • Naomi D.1's avatar
    Naomi D.1
    New member | Level 1

    I've read the thread carefully, viewed Robert S.'s youtube video but still need help:  I have two dropbox accounts.  One shows up in the left hand finder window.  The other used to but doesn't any longer.  How do I download that account so it shows up on my computer and can therefore be dragged over to the left hand finder menu?  Right now it doesn't show up on my computer, although if I open a file through say MS Word, and do SAVE AS, I can see the account and save docs to it.  Thanks in advance.  

  • Naomi D.1's avatar
    Naomi D.1
    New member | Level 1

    I've read the thread carefully, viewed Robert S.'s youtube video but still need help:  I have two dropbox accounts.  One shows up in the left hand finder window.  The other used to but doesn't any longer.  How do I download that account so it shows up on my computer and can therefore be dragged over to the left hand finder menu?  Right now it doesn't show up on my computer, although if I open a file through say MS Word, and do SAVE AS, I can see the account and save docs to it.  Thanks in advance.  

  • Naomi D.1's avatar
    Naomi D.1
    New member | Level 1

    Dear all, I kept digging and found this response from Maria Elena P. in a different thread.  The issue was that I didn't have all the options checked off on Finder>Preferences>Sidebar.  Once I checked them all, I was able to see the second dropbox account and drag and drop it per Robert S. instructions.  Thanks all.

    THIS IS THE SOLUTION

    Go to Finder, Preferences, Sidebar. Make a checkmark in your username like ´myname´. 

    GO BACK to your Finder the folder ´myname` will show, click on it. The DROPBOX folder will appear right there.

    After that you have to click and hold that folder and move it to the side bar (Between folders) and you will have the Dropbox folder back again in the Sidebar.

    Good luck

     

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!