You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Fabio C.
10 days agoNew member | Level 2
How can I connect an existing Dropbox folder to my new Windows desktop app?
I've tried many time, but I just not able to sync my Dropbox Folder over a new Windows (and Dropbox) installation in my PC in a preexistent hard drive with my Dropbox Folder.
So, I have to downl...
- 9 days ago
Thanks for posting on our forum, Fabio C.!
To make sure I got it right, you’d like to connect your desktop app to your old Dropbox folder, so that it doesn’t re-download all your files from scratch. Correct?
While signing in to the desktop app, and right before seeing the option to open your Dropbox folder, can you see an “Advanced Settings” link? If yes, please click there and choose the location of the old Dropbox folder on your computer.
To avoid any potential errors, you'll need to select the parent folder where the existing Dropbox folder currently resides. For example, if you have your Dropbox folder in the path "D:\OtherDrive\Folder\Dropbox" you'll want to select the folder "D:\OtherDrive\Folder".
Let me know if that works for you, or if I’ve misunderstood something.
Nancy
9 days agoDropbox Staff
Thanks for posting on our forum, Fabio C.!
To make sure I got it right, you’d like to connect your desktop app to your old Dropbox folder, so that it doesn’t re-download all your files from scratch. Correct?
While signing in to the desktop app, and right before seeing the option to open your Dropbox folder, can you see an “Advanced Settings” link? If yes, please click there and choose the location of the old Dropbox folder on your computer.
To avoid any potential errors, you'll need to select the parent folder where the existing Dropbox folder currently resides. For example, if you have your Dropbox folder in the path "D:\OtherDrive\Folder\Dropbox" you'll want to select the folder "D:\OtherDrive\Folder".
Let me know if that works for you, or if I’ve misunderstood something.
- Fabio C.9 days agoNew member | Level 2
In my PC I have two HD. One for files and other for programs. This one for programs, is new. A New Windows installation and, for sure I reinstall all necessary programs, included Dropbox. But, when I try install Dropbox I can't have a way to install and synchronize my already installed Dropbox files. Instead, the Dropbox program create a new Dropbox file to synchronize with the Dropbox cloud. Up to now I just couldn't install as I like.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!