We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

pellegrinogrigio's avatar
pellegrinogrigio
Helpful | Level 5
4 years ago

How can I stop Dropbox from trying to backup external drives?

Hi guys,   I've been trying for some time now to stop dropbox from: - asking me to backup every external drive I plug in - littering said drives with .dropbox.device files   I've tried ev...
Computer Backup
Desktop
Dropbox Backup
Setting up the apps
  • Megan's avatar
    Megan
    4 years ago

    Hi pellegrinogrigio, I hope you're doing well! 

    If you open your app's Preferences, and then click the Backups tab, do you see the settings there? 

    Feel free to send a screenshot of what you see there. 

     

    Thanks!
     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hi pellegrinogrigio, I hope you're doing well! 

If you open your app's Preferences, and then click the Backups tab, do you see the settings there? 

Feel free to send a screenshot of what you see there. 

 

Thanks!
 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!