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Forum Discussion

orchidea18's avatar
orchidea18
Helpful | Level 5
7 years ago

How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

How do I prevent Dropbox using so much memory on my computer?

I already use SmarSync.

 

  • jay2020's avatar
    jay2020
    Helpful | Level 5

    Dropbox drives me crazy, I think it syncs everything from my computer, I just can't find where I can stop it! I can't find Customer support to help me, it's really bad! all I see is sales AD to ask for upgrade my dropbox. it's been a few weeks, I want to delete Dropbox. it's just so crazy, NOT convenient to use at all!!! 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi there, if you’re using Smart Sync, and your files are online-only, then they shouldn’t be taking up any space on your device.
     
    Could you let us know more about this matter with a screenshot showing the space on your computer and why you believe it’s affecting it? Thanks!
    • orchidea18's avatar
      orchidea18
      Helpful | Level 5

      I meant RAM. Dropbox is usung a lot if RAM- about 350 MB and my computer runs very slow, and is difficult to use. Dropbox uses 5 or 6 times more RAM than any ither program, even after using SmartSync on mist if my files.

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