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Forum Discussion

studiohenri's avatar
studiohenri
Helpful | Level 6
5 years ago

How do you turn off expiration date e-mail notifications for Dropbox Transfer files?

When sending a file through Dropbox Transfer, I get get notified everytime a file will expire within 2 days. As I send all of my work to my clients through Dropbox Transfer, I get quite a lot of these e-mails and they start to clutter up my inbox. Is there a way to turn them off?

  • Hi studiohenri, thanks for posting on the Community!

     

    Currently it isn’t possible to disable notifications for Dropbox Transfers.

     

    If you wish, you can suggest this idea on this page in order for other users to vote on the idea.

     

    Thanks for posting!

  • MrtzWlkr's avatar
    MrtzWlkr
    Explorer | Level 4

    Hi there Dropbox-Team & Community,
    I do send a lot of files to my clients and colleagues via Dropbox Transfer.

    I like the ease of use and overall workflow of said feature a lot. But I don’t enjoy the lack of control over the notifications / emails I get regarding my (sent or expiring) Transfers. The notification after s/o downloaded seems helpful, but I don’t enjoy all the emails in my inbox telling me that my transfer is ready or that it will expire soon – These mails just fill up the mailbox and are unnecessary (for me).

    As proposed many times, like over here → Please add a set of options in Settings/Notifications to configure theses notifications as preferred by the user. Right now the user experience gets a deep hit by the resulting (unconfigurable) email clutter.

    Thank you! 🙏

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi studiohenri, thanks for posting on the Community!

     

    Currently it isn’t possible to disable notifications for Dropbox Transfers.

     

    If you wish, you can suggest this idea on this page in order for other users to vote on the idea.

     

    Thanks for posting!

    • MrtzWlkr's avatar
      MrtzWlkr
      Explorer | Level 4
      I just tried to disable the said mails, seems like there still is no option for that 😞
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi MrtzWlkr, currently, there isn't an option to disable the Transfer emails.

         

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