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Forum Discussion

BigDNC's avatar
BigDNC
New member | Level 1
3 months ago

How does the Back button work in Windows Explorer?

Our CEO uses Dropbox and recently we witness a issue I'm not seeing a resolution for here.   He stated that it started within the last couple weeks, but when navigating DropBox folders when using the...
desktop
Folders
Windows
BigDNC's avatar
BigDNC
New member | Level 1
3 months ago

I thought so as well, we tested and it's accessing folders that were not recently visited in Dropbox.   We tested 3 iterations of navigating a subfolder into 4 other subfolders deep and when we went back button on the 2 attempt it went to a folder he had not accessed.  The 1st and 3rd attempts back folder work as should be expected..  So it's not constant and appears random.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey BigDNC, sorry for the late reply!

    Do you still face the same issue on your end? Also, if you temporarily quit our app, and try the same steps that you described, do you see the same results too? 

    • BigDNC's avatar
      BigDNC
      New member | Level 1
      2 months ago

      I never confirmed back with end-user he was still having the issue so considering it resolved.

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