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Forum Discussion
How to clear the Dropbox mobile app cache on iPhone/iPad?
Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data. I have zero files marked as "Offline" within the Dropbox app, so the app should not be storing any Documents or Data locally on my iPhone.
I realize the Documents and Data referenced are most likely the result of recent files being cached by the app, but if this is the case, is there any way to manually clear that cache? Or set a limit of cache size? Currently, uninstalling and reinstalling the app is the only solution I've found, which is far from what I'd consider a "solution". I have to uninstall the app, reinstall it, sign in, wait for 2-factor auth code to enter, set up my Passcode again, set up the Camera Upload again...just a horrible overall process just to clear out the cache.
There are other apps which allow you to either set a cache size, or some that include an option to manually clear the cache. Either one of these options would be better than nothing at all.
Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)
The app has a "Clear Search History".
We jus need Dropbox to add a "Clear Local Cache" button. I don't see why that has to be a Dropbox limitation.My version of OneDrive doesn't have what you described: "Account settings. Lo and behold, there's a "Clear Account Cache" button."
There is an "account" under settings that lists the email I use for the account. That's all. No clear cache button/box. It could be that I can only use an old version of the app for an iphone4 but I also read on another clear cache app review in the App Store that they had to remove their clear cache function because of a legal problem with Apple.If you select Settings, you'll see your account that's being used (your email address). If you then select that account, you don't have a Clear Account Cache button at the bottom?
No, unfortunately there isn't a clear cache option. This is MS OneDrive software version 4.1 running on an iPhone 4 with iOS 6. What type of phone and what software version do you have with the clear cache option?
Ahh, there it is. Current version is v7.8, and Clear Cache option was added in v6.5 per their change log.
So, I shall wait and see. The other part of your argument was about how frequently an app self-clears its cache. Perhaps OneDrive is more frequent than DropBox.
It has been 5 days since I removed Dropbox and added MS OneDrive to the apps on my old iphone 4 (which has little memory).
So far I am very happy because OneDrive is #23 in the list as far as using memory is concerned. To compare, Dropbox was the #2 memory hog, second to photos. It was using between 150 and 200 MB.
But so far, OneDrive is only using 25MB of the precious iphone memory.
So what's up? These are the same files on OneDrive that I had on Dropbox.
@Transcribe during those 5 days, have you been actively accessing files on OneDrive on a frequent basis?
Open OneDrive and open up a handful of documents and images, then check the usage again.I don't want to sign out and reselect my 4 dozen or so offline files.
Please make a clear the cache button. Heading to the App Store.
Marcus D, no problems with the iPhone memory being taken by OneDrive or changing when I open files in OneDrive. BUT there is a new problem, very strange, that I never had with Dropbox: OneDrive is deleting all the cloud files in response to a delete I made on another tablet (not the iphone). Details below.
