We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
uhnicMaya
3 months agoExplorer | Level 3
How to connect the app and my account to my new PC?
I have Dropbox Plus - bought a new PC - My files in old PC were uploaded in Dropbox so I can download in new PC.
1. It says go to SETTINGS - SECURITY TAB - looked at devices connected - UNLINKED it...
Megan
Dropbox Staff
Hey @uhnicMaya!
Sorry, my bad. I thought you unlinked your device using the app itself on the old PC. In this case, it'd be expected that your Dropbox folder still has all of your files.
However, since you tried to remotely remove the device then I'd like to ask if you chose to Delete files from [account name] Dropbox the next time this computer comes online.
That should be the message you see after clicking the trash can icon, in order to remove the device.
uhnicMaya
3 months agoExplorer | Level 3
I did not see "delete files from the account name".......so I am deleting files on old laptop one by one.........
- Megan3 months agoDropbox Staff
That would also work @uhnicMaya!
If you need something else, please let me know and I will be more than happy to help every step of the way.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!