You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
sudoluke
3 years agoHelpful | Level 6
I cannot install the desktop app on Linux Fedora 37
Gnome 43 has removed
libnautilus-extension.so.1
making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.
For reference: ...
- 2 years ago
Hi there,
We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work.
We also recommend clearing your cache before retrying, as this can assist with some common errors.
Regards,
Emmet
Richard H.44
Helpful | Level 5
I understand why Dropbox effectively dropped support for GNOME 43: Fedora users are a small portion of Dropbox's customer base.
However, I need clarification on why Dropbox will not offer a pro-rated refund. I spent the past hour chatting with Apple and Dropbox customer support agents, each pointing his finger at the other. I bought an annual Dropbox subscription on my iPhone. I am past the 90-day window when Apple grants a refund, and Dropbox refuses a refund because I paid via my iPhone. The Dropbox customer support agent was as helpful as he could be but lacked the tools to grant a refund. If the number of GNOME 43 users is too small to support, then offering pro-rated refunds on annual subscriptions should be easy.
exterm
2 years agoHelpful | Level 6
I really hope Dropbox will nto drop support for Gnome 43 - that would be dropping support for most of their linux users, I'd assume. Or doesn't Ubuntu use Gnome anymore?
- exterm2 years agoHelpful | Level 6
Looks like current Ubuntu is on Gnome 43 too https://ubuntu.com/blog/whats-new-in-ubuntu-desktop-22-10-kinetic-kudu
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