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Richard P.44's avatar
Richard P.44
Helpful | Level 7
7 years ago
Solved

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
desktop
Setting up the apps
Windows
  • radical_exponent's avatar
    radical_exponent
    2 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey suegrant, I can see that you're still in contact with our colleague, so hopefully your issue will get resolved the soonest possible.

suegrant's avatar
suegrant
New member | Level 1
3 months ago

Hi Hannah, actually I've had no help at all except suggestions of what I should do to correct the problem and finally they've said I need to have the Microsoft people figure it out, even though they know that I had already done that and it isn't a Microsoft problem. So, after over a week of back and forth messaging with dropbox tech support, I've given up. If I can't get Dropbox installed on my new laptop then I have nowhere to turn but to find a dropbox alternative, which I am exceedingly sad about. I love using dropbox - it has been perfect for me for many years. 

Thanks for checking back in - you folks on the first front of customer help are very responsive - but the tech people behind you don't seem to have a way to actually help. 

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