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Forum Discussion

bneale000's avatar
bneale000
Explorer | Level 3
5 months ago

I got an email to install the Dropbox app, even though I already have it.

Why am I getting an invitation to download the drop box app on my phone and desktop when I have both apps and have been paying for over a year? It is very annoying to get 2 separate emails in the sam...
desktop
Mobile
Setting up the apps
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Thanks for posting this on the forum, bneale000. 

 

Can you upload a screenshot of the email you received, while also showing its sender? 

 

Please make sure to mask your own email address, though. 

 

Ping me when you’re ready.

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