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Yohann17's avatar
Yohann17
New member | Level 1
2 days ago

I installed the Dropbox desktop app but it doesn't launch

I managed to install Dropbox; however, after the installation, it doesn't launch. Even after uninstalling, restarting the PC, and reinstalling, it still won't work. The application disappears suddenl...
Desktop
Install
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 hours ago

Hey Yohann17 - sorry to hear about this.

Can you please let us know your device's exact OS version?

Did you install the app with admin privileges in the first place by the way?

If you have any security software running on the affected computer, could you temporarily disable them and try again?

Let us know of any updates!

  • Yohann17's avatar
    Yohann17
    New member | Level 1
    60 minutes ago

    Thank you Walter for your reply.

    I’m using Windows 11 pro and the security software is Windows Defender. I’ve been installing it with admin privileges. Every time the app disappears, I install the new beta build and it’s working. The issue is after few days, the problem still occurs.

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