Forum Discussion

PMukherjee's avatar
PMukherjee
New member | Level 1
26 days ago

I reinstalled the Dropbox app on my Windows computer and now I get a startup error.

I had some issues with my Dropbox files and so, I decided to uninstall the entire Dropbox folder from my laptop and reinstall again. But the problem is that the following error is coming (screen...
desktop
Error Messages
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
26 days ago

Hey PMukherjee, I’m sorry to hear about that. 

Do you happen to have any antivirus/firewall or any other type of security program activated on your computer that could be interfering with the Dropbox app here, resulting in this error? 

If you do, I’d like you to disable them temporarily and reinstall the Dropbox app once again. 

Is the error gone after that? 

Let me know what happens.

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