We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

camsul's avatar
camsul
Explorer | Level 4
2 years ago

In Dropbox for MacOS, the Dropbox folder appears two places

I have MacOS Ventura 13.3.1 and the new Dropbox for MacOS has shifted my Dropbox folder to ~/Library/CloudStorage/Dropbox.  However, it left in place my previous Dropbox folder at ~/Dropbox.  In Find...
Desktop
Folders
Mac
  • Jay's avatar
    Jay
    2 years ago

    Hi camsul, as your Dropbox folder is now in the CloudStorage location, the other Dropbox folder, which looks like an alias to that location, is only a shortcut. 

     

    If you wish, you can delete that shortcut, so that only the CloudStorage folder remains in Finder.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey camsul, thanks for bringing this to our attention.

 

Can you please hover your mouse over the Dropbox icon in your menu bar, to check if the migration has finished?

 

If so, is the sync status of the app "up to date"? And which version of the Dropbox app do you have installed?

 

Keep me posted.

camsul's avatar
camsul
Explorer | Level 4
2 years ago

I have version 172.4.7555, and it says it is up to date.  There is no mention about the migration.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi camsul, could you send me some screenshots of the folder as it appears in your Finder?

    • camsul's avatar
      camsul
      Explorer | Level 4
      2 years ago

      Here are screenshots of the two folders.

       

      If I use "get info", the one at ~/Dropbox says it's an alias, so it shouldn't be taking up double the space.  So I guess that answers my question.

      • camsul's avatar
        camsul
        Explorer | Level 4
        2 years ago

        Oops.  That was two identical screenshots.  Here's the other one.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!