Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Oops. That was two identical screenshots. Here's the other one.
Hi camsul, as your Dropbox folder is now in the CloudStorage location, the other Dropbox folder, which looks like an alias to that location, is only a shortcut.
If you wish, you can delete that shortcut, so that only the CloudStorage folder remains in Finder.
That is not true. They are different folders and the Cloud Storage Dropbox file is "online only" The entire folder. Over 500 GB I have to download?
New MAC has the sidebar full of my shortcuts to the dropbox folder on my drive.
I worked for a few days and then discovered my files were not being updated on the other computers.
The sidebar folder is not linked to the dropbox app anymore.
The Library in CloudStorage folder file called Dropbox is all online only!
Over 500Gb of files now marked online only in hundreds of folders.
This is a technical memo that should have gone out to all users.
What a mess. What do I do?
Dan
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