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Forum Discussion
camsul
2 years agoExplorer | Level 4
In Dropbox for MacOS, the Dropbox folder appears two places
I have MacOS Ventura 13.3.1 and the new Dropbox for MacOS has shifted my Dropbox folder to ~/Library/CloudStorage/Dropbox. However, it left in place my previous Dropbox folder at ~/Dropbox. In Find...
Megan
Dropbox Staff
Hi Dan H.10, let's jump right into this!
If I understand this right, it seems you're having issues with your Dropbox folder showing in two different paths.
As a first step, you'd need to identify which folder is syncing, and which isn't. Please check your app's preferences, and specifically under your Sync tab, in order to check the path of your Dropbox folder, please.
Feel free to also let me know your app's syncing status at the moment.
Also, do you see Dropbox icons next to the files in both places?
Keep me posted, and we'll take it from there!
Dan H.10
2 years agoNew member | Level 2
I spent a hour with apple figuring this out and how it happened.
A serious technical note needs to go out to people.
Folder A is linked, but all files are online only. It has the icon and is in the CloudStorage library. This was done by the app I am told.
Folder B is the folder that came over with the migration. It is not linked, and does not sync. No checks or cloud arrows.
I am backing up the orphan file to an external drive now. 9 hours.
Then I will commence to downloading all my online only folders. TimeTBD.
I cannot work until this is done.
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