You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
william c.52
8 years agoNew member | Level 2
Location error in file explorer of Win10 after changing location.
I just installed dropbox to my new computer on windows 10, I realised that I set the files to C/ instead of D/ After doing that the Dropbox icon in file explorer give me an error that the location...
- 8 years ago
I paused and resumed sync threw the client and it fixed the problem the icon got update to the new directory.
But thank you for taking the time to answer!
Chris_J
8 years agoSuper User
William
you can go into Preferences by clicking on your Dropbox icon in your system tray. Click on it and click on the gear icon then select Preferences, then Go to the Account tab, then select the move button. Then a dialog pops asking for the new location.
Hopes this helps
- william c.528 years agoNew member | Level 2
Ok thank you for your answer but that's not what I meant.
I have already done this, I moved my dropbox folder from C:/ to D:/ and it moved just fine. My issue is with the Dropbox icon with the logo that appeared in the file explorer on the left, next to OneDrive icon. I used to click on this to access my dropbox folder but since I moved the location when I click on this icon it gives me an error message that the location doesn't exist anymore, I've tried to delete it but I cannot find the delete button or unpin or anything like that. I just want it to update to the new location but it doesnt seem to be working.
- Chris_J8 years agoSuper User
Thanks for responding, William, just to clarify things, did you move the folder, or did you let the Client move it? if you did, then that's the problem, the client needs to do the moving since it has to do other things, not just move but add contextual menus. If you did use the client, then what version are you using? Sometimes, upgrading to the latest stable build will fix a few things.
Let us know please
- william c.528 years agoNew member | Level 2
I moved it using the client exactly how you said in your first message. I'm pretty sure I'm on the last version since I downloaded the client tonight from the Dropbox site. v33.4.23 I'm also on the last Win10 version.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!