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Forum Discussion

rovf's avatar
rovf
Explorer | Level 4
2 years ago

MacOS: No "Dropbox" in the "Location" settings of Finder

I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations'...
Desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    2 years ago

    Hey rovf, thanks for letting us know about this.

     

    Can you please hover your mouse over the Dropbox icon in your menu bar, to see the sync status and the version of the app?

     

    Also, if you go to ~/Library/CloudStorage, are you able to find the Dropbox folder?

     

    Let me know and we'll go from there.

maxymouse's avatar
maxymouse
Explorer | Level 4

In Finder, it seems Dropbox won't appear by default under "Locations". If you go to Finder > Settings… > Sidebar, you can put a check mark next to the items you want to be visible in the Finder sidebar. You have to check Cloud Storage (under Locations) for Dropbox to appear in the Finder sidebar. 

liviuteod's avatar
liviuteod
New member | Level 2
2 years ago

Hello, I have the Cloud storage option checked, but I still cannot see the Dropbox in Locations in Finder. I can access Dropbox from the Dropbox app using the "Open Dropbox folder" option, or by opening the /Users/%user%/Library/CloudStorage/Dropbox (add it to the Favorites section)

I had Dropbox in the Locations section after installing the new version of the app, but I lost it after reboot and it is not coming back 🙂

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi liviuteod, how are you today? 

     

    Have you tried the steps that maxymouse mentioned above? 

     

    You should be able to open Finder, click Finder in the top-left of your screen, then please access Preferences (macOS 12 or earlier) or Settings… (macOS 13 or later).


    Click the Sidebar tab. Under Locations, check Cloud Storage.

     

    Keep me posted on any updates! 

    • rovf's avatar
      rovf
      Explorer | Level 4
      2 years ago

      I find this recommendation a bit problematic, as I don't have the mentioned "Cloud Storage" entry in my Finder/Preferences

       

      On he Sidebar tab, I see under Locations:

       

      my iMac

      Hard Disks

      External Disks

      CDs, DVDs, ...

      Bonjour Computers

      ConnectedServers

       

      (this is running macOS 10.15.7)

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey rovf, sorry to jump in here, but could you send us a screenshot of the app's exact status and version of the Dropbox desktop app as shown in your menu bar at the moment?

         

        Also, can you navigate to the app's preferences under the sync tab and check the Dropbox folder's location for us? 

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