You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
iRawR
5 months agoNew member | Level 2
My Dropbox File Explorer icons won't load on Windows 11.
Hi this problem acquired recently my file explorer icons and drives nothing loads up! when the dropbox is on even though my syncing files are on hold no changes but! when i completely shutdown Dropbox file explorer and drives are back to normal performance and becomes responsive again! this happened today onward searched everywhere no solution can anyone or the team help me out here lots of data and stuff are on it.
Dropbox version: 202.4.5551
- MeganDropbox Staff
Hey iRawR, welcome to our Community!
Just to make sure we're on the same page here, it sounds like you have some issues with your Dropbox icons when you open your folder on your File Explorer, right?
If not, feel free to clarify, and let me know more. Would you also like to clarify what you mean when you say that "when the Dropbox is on though my syncing files are on hold"?
Keep me posted, and we'll take it from there!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!