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Forum Discussion
My dropbox is now a sub folder?
Hi, I recently accepted an invitation to a Dropbox folder from a friend and somehow my existing Dropbox and all its folders has become a sub-folder of the folder that my friend shared with me. This only seems to be the case on the desktop version.
Does anyone have experience of this and can you advise on how I sort this out? Is it best to unistall Dropbox from my desktop and start again? Help would be much appreciated. thanks
nunastan wrote:
I recently accepted an invitation to a Dropbox folder from a friend and somehow my existing Dropbox and all its folders has become a sub-folder of the folder that my friend shared with me.
It sounds like you didn't accept an invitation to a shared folder. Instead, it sounds like you were invited to and joined their Business team account. When doing so, you merged your account into their team account, effectively making them the owner of your account.
If this wasn't your intent you need to ask the team admin to convert your account back to an individual account. It's important that they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account. They must convert it back to an individual account.
nunastan wrote:Hi, I recently accepted an invitation to a Dropbox folder from a friend and somehow my existing Dropbox and all its folders has become a sub-folder of the folder that my friend shared with me. ...
Hi nunastan,
Did you certainly accept invitation to a shared folder and not something else? 🤔 It sounds like you accepted invitation to join a team (the one of your friend). Such joining transforms your Dropbox folder to member folder and that's why it looks like it "has become a sub-folder" - member folder is sub-folder of the team' root space.
If you want to get out of the team you just joined by mistake, ask the friend of you to convert back your account from member to individual account (only admin can do this; you cannot do it alone if you're not admin). Warn him/her to take care and not to delete but to convert the account (many newbies admins make mistake here and all data gets lost)! Next time take a bit more care what exactly you gonna accept in advance. 😉 May be not exactly what you expect (either intentionally or unintentionally send to you).
Good luck.
- Rich
Super User II
nunastan wrote:
I recently accepted an invitation to a Dropbox folder from a friend and somehow my existing Dropbox and all its folders has become a sub-folder of the folder that my friend shared with me.
It sounds like you didn't accept an invitation to a shared folder. Instead, it sounds like you were invited to and joined their Business team account. When doing so, you merged your account into their team account, effectively making them the owner of your account.
If this wasn't your intent you need to ask the team admin to convert your account back to an individual account. It's important that they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account. They must convert it back to an individual account.
